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Camera monitoring

Camera monitoring (equipment health monitoring)

We automatically check your CCTV cameras, recorders and network equipment around the clock. If something stops working, an alert goes straight to you via WhatsApp and e-mail, and we start solving the problem – instead of discovering after an incident that nothing was recorded. We work across Latvia.

Why you need it

A camera can quietly stop working

A video surveillance system can stop working without any warning signs: a camera disconnects, the recorder's disk fills up or fails, or the property loses internet or power. Usually this is noticed only when the recording is already needed.

Monitoring lets you know about a problem straight away, while it can still be fixed.

A person in a control room watching several CCTV monitors

How we monitor

Two levels of monitoring in one service

We combine fast availability checks with deeper equipment health monitoring, so we can see both that a device is “alive” and that it is working properly.

Availability checks

We regularly check whether cameras, recorders, routers and other devices respond on the network and whether remote access works. We also see how fast a device responds and whether the connection is unstable.

Equipment health monitoring

We track recorder and camera indicators: whether recording is taking place, the state of the disks and free space, and whether there are device errors, temperature or load problems.

Event history

All events are stored, so we can show when and for how long a device was down and find the cause of recurring problems.

What we monitor

We keep track of your equipment

We agree the exact list of monitored parameters with you, as it depends on the system.

The camera is reachable on the network

We check that the camera is connected and reachable.

The recorder is recording

We see whether the recorder is actually recording.

Disk health and space

We warn you if a disk has failed or will soon be full, before recordings start to disappear.

Internet and remote access

We see whether the property is reachable and whether you can view the cameras from your phone.

Device errors

We track errors and fault messages, as well as device temperature and load.

Connection stability

We spot devices that regularly disconnect or respond slowly before they stop working altogether.

Alerts

Alerts via WhatsApp and e-mail – instantly

When a device stops working, an alert is sent to you via WhatsApp and e-mail, and we receive it too. The alert shows what is not working, at which property and since when. When the device is working again, you receive a separate notification.

  • WhatsApp message. The alert goes straight to your phone, even when you're away from your computer.
  • E-mail. A detailed report that you can save and forward.
  • Several recipients. Alerts can go to several people, for example the owner and the property manager.
  • Recovery notification. Knowing that a problem has been fixed is just as important as knowing that it occurred.
DM
Droša Māja monitoring
AlertCamera 3 (driveway) is not reachable.
Property: Warehouse.
Since 14:32.14:33
ResolvedCamera 3 (driveway) is working again.
Downtime: 16 min.14:48

Example alert

How it works

Four steps from fault to fix

1

Site visit

We look at your system and agree what to check and how often, and who should receive the alerts.

2

Connection

We connect the cameras, recorder and network equipment to monitoring and set up alerts.

3

Alert

If a device is not working, an alert reaches you and us via WhatsApp and e-mail.

4

Fix

We contact you, diagnose the problem remotely and, if necessary, come out to fix it.

Suitable for

Properties where recordings matter

  • Businesses
  • Warehouses
  • Car parks
  • Shops
  • Farmsteads

We monitor both systems we installed and equipment from other installers after an initial check.

Prices

Indicative prices

The final price is set after a site visit and an individual quote, but these amounts help you understand what to expect.

Ajax kit for a 2-room apartment

from €350

Wireless alarm system controlled from a mobile app. We choose the components based on the floor plan.

4-camera system for a private house

from €600

Video surveillance with recording and remote viewing. The final price depends on the camera type and cable routes.

Camera monitoring

from €20 / month

The price depends on the number of devices monitored.

Prices are indicative. For an exact quote, contact us or call +371 26973834.

Service and warranty

We service, repair and guarantee our work

An installed system needs maintenance. We service and repair video surveillance systems and computer networks for homes and businesses so they work when you need them.

CCTV system maintenance and repair

Fault diagnostics, repair or replacement of faulty cameras and recorders, restoring settings and remote access, preventive maintenance.

Network maintenance and repair

Diagnosing and fixing problems with network cabling, switches, routers and Wi-Fi, plus extending and tidying up networks for homes and offices.

Warranty on our work

Our work is covered by a warranty in accordance with the laws of the Republic of Latvia. Under the Consumer Rights Protection Law, private customers can submit a claim for non-conformity within two years of the work being completed.

Questions

Frequently asked questions

How will I know that something is not working?

You will receive an alert via WhatsApp and e-mail. Alerts can also go to several people, for example the property owner and the manager.

How quickly do I get an alert?

Checks run automatically around the clock, and an alert is sent as soon as a problem is detected. We agree the check frequency depending on the property and the equipment.

What happens if the property loses internet or power?

If the property is no longer reachable, we see it and receive an alert. Then we find out the cause together with you and agree on the next steps.

How much does monitoring cost?

Camera monitoring costs from €20 per month. The price depends on the number of devices monitored, so we agree the exact amount after looking at the system.

Can you monitor a system installed by someone else?

Yes, after checking the equipment we can also connect CCTV systems installed by others.

Do the cameras need to be replaced?

Usually not. Monitoring is set up on the existing system if the equipment supports it.

Didn't find an answer?Write or call – we will answer your question.

Google reviews

What our customers say

5,0
Average rating · 4 reviews on Google

Helped outside working hours and treated me with respect as a customer.

Sandis Bērziņš Google review · October 2026 · translated from Latvian

Superb attitude, good product, everything works great. Keeps advising even after the job is done.

Price rating: reasonable price
Agris P. Google review · October 2026 · translated from Latvian

I didn't know that installing a security system could be so easy! As someone with no understanding of this field at all, it was very important for me to feel that I was dealing with knowledgeable and honest people who try to do their best and recommend the best option – which, as it turns out, is not always the most expensive one! Many thanks for this positive experience! I really appreciate it and recommend them!!!

Price rating: reasonable price
Kristīne Cīrule Google review · October 2026 · translated from Latvian

The customer rated us 5 stars without leaving a written review.

Dana Kantāne Google review · October 2026

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Let's discuss your property

Call or write and we will arrange a site visit or a consultation. Working hours: weekdays 7:00–22:00, weekends 9:00–20:00.

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